Job Description
Job Description
Analyse problems, perform troubleshooting, and track problems through resolution
Responsible for monitoring activities, such as security and bandwidth usage
When necessary, escalate problems to the appropriate stakeholders / principals
Ensure generation and management of support tickets according to SLA requirements
Schedule and run periodic maintenance for security infrastructure at the data centre
Plan and manage change request and / or maintenance activities for security operations including firmware patches
Ensuring zero service level breaches and achieve 100% compliance with policy and procedure
Perform Change Request, Service Request as assigned by team lead according to the SLA
Offsite standby after office hours
Job Requirement
Should possess a Degree/Diploma in Computer Science or Computer Engineering
Minimum 3 year of experience in security administration
Relevant Certification on IT Security is highly preferable
Specia...
Analyse problems, perform troubleshooting, and track problems through resolution
Responsible for monitoring activities, such as security and bandwidth usage
When necessary, escalate problems to the appropriate stakeholders / principals
Ensure generation and management of support tickets according to SLA requirements
Schedule and run periodic maintenance for security infrastructure at the data centre
Plan and manage change request and / or maintenance activities for security operations including firmware patches
Ensuring zero service level breaches and achieve 100% compliance with policy and procedure
Perform Change Request, Service Request as assigned by team lead according to the SLA
Offsite standby after office hours
Job Requirement
Should possess a Degree/Diploma in Computer Science or Computer Engineering
Minimum 3 year of experience in security administration
Relevant Certification on IT Security is highly preferable
Specia...