Job Description
ð Sunninghill, Johannesburg
ð¼ Office-based (08:00 17:00)
As a Tier 3 Engineer, you will handle advanced technical issues across infrastructure, networks, and applications, while collaborating with internal teams, vendors, and stakeholders to deliver long-term solutions.
Key Responsibilities:
ð¼ Office-based (08:00 17:00)
As a Tier 3 Engineer, you will handle advanced technical issues across infrastructure, networks, and applications, while collaborating with internal teams, vendors, and stakeholders to deliver long-term solutions.
Key Responsibilities:
- Provide advanced troubleshooting and resolution of complex IT incidents
- Conduct root cause analysis (RCA) and implement permanent fixes
- Support and optimize infrastructure, networks, and systems performance
- Manage critical escalations and liaise with external vendors when required
- Ensure system uptime, stability, and performance improvements
- Drive security best practices, including patching and vulnerability management
- Contribute to documentation, knowledge sharing, and mentoring of junior engineers
- Participate in strategic IT initiatives such as automation and sys...