Job Description
SUMMARY:
We are seeking a highly skilled Level 3 IT Engineer to join our team in Sunninghill. This role is suited to a technical expert who thrives on solving complex problems, driving system improvements, and playing a key role in maintaining high-performance IT environments.
POSITION INFO:
ð Sunninghill, Johannesburg
ð¼ Office-based (08:00 – 17:00) As a Tier 3 Engineer , you will handle advanced technical issues across infrastructure, networks, and applications, while collaborating with internal teams, vendors, and stakeholders to deliver long-term solutions. Key Responsibilities:
- Provide advanced troubleshooting and resolution of complex IT incidents
- Conduct root cause analysis (RCA) and implement permanent fixes
- Support and optimize infrastructure, networks, and systems performance
- Manage critical escalations and liaise with external vendors when required ...