Job Description
The Senior Systems Engineer (L4) at GXA is the technical backbone of IT service delivery—proactive, client-facing, and solution-driven. This role combines deep technical expertise with leadership and mentorship, guiding both clients and teammates through complex challenges with confidence and clarity. The Sr. SE shows up as a trusted Subject Matter Expert (SME) and technical leader, embodying GXA's mission to make IT a strategic enabler for business growth while delivering world-class service.
Core Identity
- Proactive Leader: Anticipates client needs, prevents issues before they surface, and drives alignment with best practices
- Client Advocate: Engages directly with business leaders, translating technical solutions into business outcomes, ensuring technology empowers growth
- Technical Authority: Acts as escalation point and SME for advanced systems, serving as the go-to engineer for the toughest challenges
- Mentor & Guide: Develo...