Job Description
Job Details
Description
The Launch Account Management Supervisor collaborates and leads a team that ensures building relationships with boards as well as POA offices for assigned properties. The incumbent ensures the launch team and plans progress according to plan and the property receives the “white glove” experience from day one.
RESPONSIBILITIES:
Maintain constant and ongoing communication regarding project status with property stakeholders.Monitor team performances and reports on Metrics.Create a consultation schedule for RSS agents.Visit site throughout entire launch of project (if existing community) OR visits the new construction project weekly during construction and more often as necessary/required during the move-in process after TCO.Represent company during scheduled property Town Halls and/or Board Meetings.Collaborate with operation...