💼 Full-Time Position

Lead Business Analyst for CIAM Systems

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Capco
📍 toronto, on, Canada
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Location
toronto, Canada
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Posted
June 11, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Join a leading financial services organization as a Senior Business Systems Analyst focusing on Customer Identity and Access Management (CIAM). Your role will be pivotal in shaping the future of customer identity capabilities.
We are seeking a Senior Business Systems Analyst to guide a major transformation in CIAM. With over five years of proven experience, you will assess and define current and target-state capabilities, fostering collaboration across various teams. Your contribution will drive strategic initiatives and enhance customer experience while adhering to regulatory standards.
Key Responsibilities:
• Deliver detailed assessments of current CIAM capabilities
• Develop target-state CIAM roadmaps and strategies
• Design a new operating model aligned with business objectives
• Facilitate business workshops for requirements gathering
• Create high-quality business artifacts and documentation
Requirements:
• Minimum 5 years in CIAM initiatives
• Demon...