Job Description
Responsibilities
- Act as L3 escalation point for complex production incidents and drive root cause analysis
- Ensure availability, stability, and performance of infrastructure aligned to SLA
- Manage Windows Server environments, including Hyper‑V and Failover Clustering
- Support VMware platforms (vSphere / ESXi) and hybrid cloud environments (AWS / GCP)
- Oversee enterprise hardware and hyper‑converged platforms (e.g. HPE, UCS, VxRail)
- Drive automation using PowerShell, Python, and workflow tools
- Perform infrastructure risk assessment and review technical changes
- Manage patching, vulnerability remediation, and system security
- Support monitoring, performance tuning, and capacity planning
- Collaborate with architects, project teams, and stakeholders on improvements
- Mentor team members and promote knowledge sharing
- 8 to 10 years of experien...