💼 Full-Time Position

Lead- Collection Strategy (Microfinance)

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Michael Page
📍 Mumbai, Maharashtra, India
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Location
Mumbai, India
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Posted
June 03, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

  • Opportunity to work with a leading financial institution
  • Opportunity to work directly with the senior management

    • About Our Client

    Leading NBFC player headquartered in Mumbai.

    Job Description

  • The Role will support the development, optimization, and execution of collections strategies across Unsecured Products.
  • This role is integral in managing vendor and employee incentives, tracking customer communication effectiveness, refining collection models, and creating insightful dashboards for performance monitoring.
  • The position will collaborate closely with the Business Intelligence team and other stakeholders to enhance collections efficiency and ensure the continuous improvement of recovery processes.
  • Develop and implement digital communication strategies (, SMS, email, automated calls) for effective customer engagement during the collections process.
  • Work closely with the Business Intelligenc...