Job Description
Lead Concierge / Supervisor Company Overview Stratton Amenities is a premier provider of luxury, hotel-style front desk concierge services for high-end apartment and condominium communities. We are committed to delivering a consistent, polished, and hospitality-driven experience for our associates, residents, and clients. Position Summary We are seeking an experienced, confident, and service-driven Lead Concierge to oversee front desk operations and lead a dedicated concierge team. This role serves as the primary on-site leader and liaison between property management and the concierge team, ensuring service excellence, accountability, and operational consistency. Key Responsibilities Act as the on-site leader and face of the property, setting the standard for professionalism and service Serve as the primary point of contact between the property manager and the concierge team Deliver and model exceptional, anticipatory service for residents, guests, and prospects Address resident co...