💼 Full-Time Position

Lead- Contact Center (Outbound Sales) | NBFC

🏢
Michael Page
📍 mumbai, maharashtra, India
📍
Location
mumbai, India
📅
Posted
June 13, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

  • Opportunity to work with a leading financial institution
  • Opportunity to work directly with the senior management
  • About Our Client

    Leading NBFC player

    Job Description

  • Drive outbound sales for cross-sell products
  • Lead and manage a team of outbound executives to achieve daily/weekly/monthly targets.
  • Monitor performance metrics and optimise calling strategies.
  • Ensure high-quality customer interactions and adherence to compliance norms.
  • Work with Product, Marketing, and Analytics teams to execute campaigns and improve lead quality.
  • Maintain accurate reporting and support forecasting for the cross-sell vertical.
  • The Successful Applicant

  • Strong understanding of NBFC products (Loans, Insurance, Investments, etc.)
  • Proven experience in outbound/cross-sell sales leadership roles
  • Excellent communicat...