💼 Full-Time Position

Lead Customer Advocate

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Webscale
📍 Boulder, Colorado, United States
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Location
Boulder, United States
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Posted
June 07, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

This is a Full Time position.

Job Description

We are seeking a highly motivated and customer-centric professional to join our team as a Lead Customer Advocate. In this role, you will be responsible for ensuring the successful execution and support of both net new and upsell contracts, from the initial signature to the go-live stage. You will serve as a crucial support link between our customers and internal teams, ensuring customer success and priorities are effectively managed and addressed.

Responsibilities

  • Support position between the customer and internal teams: Act as a primary point of contact for customers, ensuring their success and priorities are properly classified and addressed. Collaborate with various stakeholders and groups to meet contractual obligations and ensure customer satisfaction.
  • Availability during customers’ working hours: Be available during customers’ workin...