Job Description
Lloyds Bank plc is looking for a Lead Customer Journey Manager in London to drive major transformation in lending journeys for Business & Commercial Banking. This hybrid role involves shaping workflows and leading a team to ensure efficient and effective customer outcomes.
The ideal candidate will have at least 5 years of experience in journey design and team leadership, along with strong stakeholder engagement skills. Benefits include a generous pension contribution and an annual performance-related bonus.
#J-18808-Ljbffr