Job Description
[What the role is]
This is a 2-year contract position as a Lead Executive in the School of InfoComm Technology.The Programme Operations Lead supports the smooth delivery of CET programmes by overseeing programme operations, liaising with corporate partners, coordinating marketing and outreach efforts, and driving process improvements to enhance operational efficiency and learner experience.
[What you will be working on]
Your responsibilities will include, but are not limited to, the following:
Lead end‑to‑end operations for CET corporate classes and public classes, including scheduling, logistics, trainer coordination and course readiness checks.
Lead and manage sub‑systems (e.g., calendaring, registration process, programme costing, etc.) to ensure operational efficiency and compliance.
Liaise with partners and internal stakeholders, attend to enquiries from clients and learners, and support busines...