Job Description
**Become a part of our caring community**
You will blend strategic experience design with hands-on platform enablement. This work will involve collaboration across multiple teams, including marketing, IT, data science, and personalization. The goal of this collaboration is to ensure that journey structures are aligned with business goals and optimized for real-time personalization, experimentation, and enterprise scalability.
**Role Responsibilities**
**Journey Architecture & Blueprinting**
+ Design scalable, reusable journey components and logic frameworks aligned with AJO capabilities and business requirements
+ Create high-level journey blueprints that support personalization, and multichannel orchestration
+ Ensure consistency and feasibility across pods and use cases
**Pod Enablement & Design Support**
+ Act as a design lead across agile pods, validating journey logic and supporting AJO builders
+ Provide reusable templates, documentation, and guidance t...
You will blend strategic experience design with hands-on platform enablement. This work will involve collaboration across multiple teams, including marketing, IT, data science, and personalization. The goal of this collaboration is to ensure that journey structures are aligned with business goals and optimized for real-time personalization, experimentation, and enterprise scalability.
**Role Responsibilities**
**Journey Architecture & Blueprinting**
+ Design scalable, reusable journey components and logic frameworks aligned with AJO capabilities and business requirements
+ Create high-level journey blueprints that support personalization, and multichannel orchestration
+ Ensure consistency and feasibility across pods and use cases
**Pod Enablement & Design Support**
+ Act as a design lead across agile pods, validating journey logic and supporting AJO builders
+ Provide reusable templates, documentation, and guidance t...