Job Description
**Additional Information**
**Job Number** 26046502
**Job Category** Rooms & Guest Services Operations
**Location** 2221 Richard Arrington Jr Blvd N, Birmingham, Alabama, United States, 35203
VIEW ON MAP (https://www.google.com/maps?q=2221%20Richard%20Arrington%20Jr%20Blvd%20N%2C%20Birmingham%2C%20Alabama%2C%20United%20States%2C%2035203)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs inclu...
**Job Number** 26046502
**Job Category** Rooms & Guest Services Operations
**Location** 2221 Richard Arrington Jr Blvd N, Birmingham, Alabama, United States, 35203
VIEW ON MAP (https://www.google.com/maps?q=2221%20Richard%20Arrington%20Jr%20Blvd%20N%2C%20Birmingham%2C%20Alabama%2C%20United%20States%2C%2035203)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs inclu...