Job Description
Summary The incumbent is an integral team member of the inpatient health care team within the Minneapolis VA Health Care System (MVAHCS). Inpatient hospital units within MVAHCS include the Primary Care (PC) service line acute medicine, medical step-down, and flexible acuity. Responsibilities Major Duties: The Lead Inpatient MSA is responsible for answering questions for lower graded staff relating to healthcare services in an inpatient setting. The Lead MSA monitors and makes work assignments, provides input on performance, resolves daily workplace issues, and maintains efficient workflow. Assignments at this level include, but are not limited to: assuring coverage of all areas of responsibility; conducting auditing and ongoing reviews to ensure quality of work; ensuring accurate and timely scheduling of appointments; providing guidance to staff members, to include changes in policies and procedures; distributing and balancing workload; creating and maintaining employee work schedules;...