Lead, Mission-Critical Banking App Support

NETS is seeking an experienced IT Leader in Singapore to oversee L2 support teams and drive incidents management. The role involves mentoring teams, ensuring compliance, and establishing SLAs aligned with business objectives. Candidates should have a bachelor's degree in IT and at least 20 years of experience in IT operations, preferably in financial services. Key skills include leadership, Agile methodologies, and a strong understanding of IT security. Certification in SRE is a plus.
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