Job Description
We’re hiring a Lead Operations Manager to lead and scale operations across multiple clinics and home-based service regions within a growing behavioral health organization.
This role oversees 5–8 Operations Managers (Care Coordinators) and partners closely with clinical and executive leadership to ensure families receive consistent, high-quality care while teams are supported, accountable, and set up for success.
What You’ll Do
Lead & Develop Teams
- Directly manage, coach, and mentor Operations Managers who coordinate care between patients and technicians across multiple sites and states
- Set clear expectations, drive accountability, and support professional growth
- Build strong, engaged teams aligned around client outcomes
Own Operational Excellence
- Establish clear expectations and standards, and ensure proper communications for: