Job Description
**Job Description**
The Lead Patient Service Representative functions as an administrative team lead for the office. This position supports the physician and nursing staff in the delivery of health care by performing a range of administrative related tasks to maintain a smooth and efficient front office workflow. This position also assists with providing a review of Patient Service Representative administrative skills, assessing the workflow of administrative staff and monitoring staff/scheduling coverage.
Duties and Responsibilities:
+ Leads huddles to supervise, assess and evaluate department workflow.
+ Provides orientation and training for administrative staff.
+ Provides assistance in tracking and monitoring policies and other department specific data for safeguarding organization resources and monitoring of patient refunds.
+ Manages the patient care flow and assists with overseeing CS-Link message pools.
+ Monitors and assesses administrative workflows, perf...
The Lead Patient Service Representative functions as an administrative team lead for the office. This position supports the physician and nursing staff in the delivery of health care by performing a range of administrative related tasks to maintain a smooth and efficient front office workflow. This position also assists with providing a review of Patient Service Representative administrative skills, assessing the workflow of administrative staff and monitoring staff/scheduling coverage.
Duties and Responsibilities:
+ Leads huddles to supervise, assess and evaluate department workflow.
+ Provides orientation and training for administrative staff.
+ Provides assistance in tracking and monitoring policies and other department specific data for safeguarding organization resources and monitoring of patient refunds.
+ Manages the patient care flow and assists with overseeing CS-Link message pools.
+ Monitors and assesses administrative workflows, perf...