💼 Full-Time Position

Lead PetsHotel Supervisor at PetSmart

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PetSmart
📍 toronto, on, Canada
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Location
toronto, Canada
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Posted
June 14, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Elevate the pet hospitality experience as a Lead PetsHotel Supervisor at PetSmart. This full-time role focuses on delivering exceptional service and supervision.
As a Lead PetsHotel Supervisor, you will be responsible for ensuring high-quality service and safety for pets under your care at PetSmart. Drawing from your 2+ years of supervisory experience, you will oversee a team, manage daily operations, and ensure compliance with the highest cleanliness and care standards. Your leadership will enhance team dynamics and customer satisfaction.
Key Responsibilities:
• Direct daily hotel operations and staff performance
• Ensure all pets receive proper care and attention
• Handle customer inquiries and concerns effectively
• Manage opening and closing procedures thoroughly
• Conduct safety assessments and maintain standards
Requirements:
• At least 2 years of supervisory experience in retail
• Excellent organization and communication abilities
• Full-time ava...