Lead, Transactional Quality & Process Excellence

WNS is seeking a Quality Manager to oversee the Shared Services Quality Organization in Quezon City, Philippines. The role focuses on improving service delivery standards and efficiency while ensuring compliance with ISO standards. The ideal candidate has 6-8 years of experience, including 3-4 years in quality management, is Lean Six Sigma certified, and has strong data analysis skills. This position offers opportunities for continuous learning and development.
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