Job Description
Join the Winning Brand!
- Rewarding compensation awaits you!
- Basic + monthly and quarterly Incentive
- 5-Days workweek
- Rotation shift including weekend shift.
As the first point of contact for customers seeking assistance with their automotive needs, you’ll play a key role in managing appointment scheduling, rescheduling, and addressing various customer inquiries. Your goal is to ensure every customer interaction is handled with care and professionalism, providing top-tier service and ensuring a high level of satisfaction throughout the process.
Key Responsibilities:- Customer Assistance: Respond to customer inquiries about automotive products and services via phone, email, and WhatsApp.
- Information Provision: Offer accurate information on BYD vehicles and service procedures.
- Appointment Scheduling: Assist customers in scheduling service appointments with dealersh...