Job Description
We are hiring for the role of Learning Operations / Learning & Development Specialist in Alabang, Muntinlupa City.
We are looking for professionals with experience in Learning Operations, HR Operations, LMS administration, and shared services environments.
Key Responsibilities:
• Manage Learning Operations activities within GLMS/LMS platforms
• Support ILT registrations, curriculum setup, learner communications, and virtual/classroom coordination
• Handle ServiceNow tickets, learner queries, and SLA-driven support activities
• Work on SAP SuccessFactors, ServiceNow, GLMS, Degreed, and related HR/Learning systems
• Support HR Operations processes including onboarding/offboarding, study leave, probation, and People Operations requests
• Process invoices, recharges, billing queries, and maintain accurate learning records
• Provide LMS troubleshooting and first-line system support
• Coordinate with ...