Job Description
Job Purpose
To manage a caseload of RTA litigated recovery cases, whilst delivering robust quality claims handling, with a key focus on maximising recoveries within agreed timescales and to contribute to the general success of the business.
Key Duties and Responsibilities
- Responsible for a high-volume caseload of litigated recovery files, making use of the firm’s Case Management Systems and using the agreed internal procedures and practices
- To ensure that the case management system is used and updated at all times
- To use all communication mediums to ensure that cases are progressed as quickly as practicable
- To progress your caseload in a manner to ensure that source and lay clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
- Take a practical but commercial approach to settlements and advising clients as to risks
- To ...