Job Description
About the role
We are a growing criminal defense firm in Fort Worth seeking an experienced legal intake professional to own our client acquisition process from first contact to hire. This is a role with performance-based compensation for someone who understands the legal intake process deeply and wants to bring structure, accountability, and results to it.
You'll be the first voice prospective clients hear — often at the most stressful moment of their lives. Your ability to guide them through that moment, build trust quickly, and help them take the right next step is central to everything we do.
What you'll do
- Manage all inbound intake calls from prospective criminal defense clients
- Assess case viability, communicate the firm's value, and guide prospects toward retaining the firm
- Follow up on leads who did not sign after the initial consultation
- Maintain intake records and pip...