Lego floor leader - v&a waterfront

Set the stage for play in a fun and engaging environment!

Join the LEGO® family as a Floor Leader. In this dynamic role, you are the engine room of the shop floor. You will lead by example, driving sales through high‑energy customer interactions while ensuring our operational standards remain as precise as a LEGO® brick. We are looking for a self‑starting leader who can inspire a team to deliver world‑class retail experiences in a safe, positive, and vibrant environment.

The Role: Leading from the Front

As a Floor Leader, you are responsible for the pulse of the store. Your mission includes:

Driving Floor Performance: Meet and exceed Key Performance Indicators (KPIs) by actively managing the floor, identifying sales opportunities, and maintaining impeccable merchandising standards. Signature Experiences: Act as a Brand Ambassador, coaching Sales Assistants in real‑time to ensure every client—from toddlers to Adult Fans of LEGO receive an unforgettable brand...