Job Description
Project detail
We are looking for a level 1 to level 2 tech that can be available to work either UK or USA Hours (GMT -6)
We are looking for UK or US applicants as answering the phone is a must.
This role may start as a part time role but can lead in to a full time role.
Your role will include the following
– Answering support calls
– Answering support tickets
– escalating tickets to level 2+
– Various other IT related tasks
You will be working with
Microsoft Windows 10/11
Microsoft Server 2019/2022
Active Directory
Print Management
Telecoms (VoIP)
Hyper V / VMWARE
Routers/Firewalls/Switches/Access Points
and other Various IT related services.
Basic experience is required, Training will be provided.
Although this is a remote role. we will only be considering applicants either based in the UK or the US
We are also looking for techs that...