Job Description
THANK YOU FOR READING THE JOB DESCRIPTION CAREFULLY AND THOROUGHLY
L1 and L2 Desktop Technicians
Location: Plano, Texas - ONSITE
Shift: Monday through Friday: 8 am to 5 pm
Initiative: Desktop Set Up
Part-time temporary
Job Description/ Responsibilities
• Install, configure, troubleshoot desktop and workstation equipment and software, including telephones, desktop/laptop computers Microsoft and Apple) and printers.
• Handle equipment installation and moves with little or no supervision.
• Able to identify, analyze and resolve basic troubleshooting items but defers to supervisor or Level 1 tech for more complex hardware issues.
• Work well under supervision.
• Training will be provided.
Qualifications:
• Excellent communication and customer service skills.
• Strong troubleshooting and critical thinking skills.
SCOPE OF WORK for Level 2 Desktop Technician
• Install all the equipment that has been st...
L1 and L2 Desktop Technicians
Location: Plano, Texas - ONSITE
Shift: Monday through Friday: 8 am to 5 pm
Initiative: Desktop Set Up
Part-time temporary
Job Description/ Responsibilities
• Install, configure, troubleshoot desktop and workstation equipment and software, including telephones, desktop/laptop computers Microsoft and Apple) and printers.
• Handle equipment installation and moves with little or no supervision.
• Able to identify, analyze and resolve basic troubleshooting items but defers to supervisor or Level 1 tech for more complex hardware issues.
• Work well under supervision.
• Training will be provided.
Qualifications:
• Excellent communication and customer service skills.
• Strong troubleshooting and critical thinking skills.
SCOPE OF WORK for Level 2 Desktop Technician
• Install all the equipment that has been st...