💼 Full-Time Position

Level 2 Technical Support Engineer at Vilcom Networks Limited

🏢
Confidential
📍 Kenya, Kenya, Kenya
📍
Location
Kenya, Kenya
📅
Posted
June 02, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

Vilcom Networks Limited is a telecommunications company headquartered in Nairobi, Kenya. Our mission is to deliver best-of-class communication services to our customers through fast and affordable internet access and reliable network operation


Level 2 Technical Support Engineer

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in IT, Computer Science, additional technical certifications (CCNA, CCNP/equivalent) or related field (preferred)

    • MINIMUM EXPERIENCE

  • Experience in a technical support role

  • Strong analytical and problem-solving abilities

  • Ability to work independently & collaboratively Familiarity with ticketing systems & CRM software