Job Description
Role - L3 Engineer (Support & projects).
Industry - MSP.
Job Type: Permanent, full time, fully remote.
Working hours - 3pm - 12am SAST (possibly changing to 1pm - 10pm SAST after training).
Salary - R52,000 plus R2,000 benefits.
About the Job:
We are seeking a highly capable and customer-focused Level 3 Engineer to join our Service Team in providing effective remote and telephone-based technical support to our customers.
You’ll be a key escalation point for technical issues, contribute to project deployments to ensure the smooth transition into BAU, and be a key thought leader on how we can enhance the service we offer to clients. This is a hands-on role ideal for someone who thrives in a fast-paced, multi-client environment utilising skills across the Microsoft and Azure stacks,...