Job Description
Licensed Team Lead – Orleans, ON – LensCrafters
The Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering outstanding customer service and managing key optical and lab processes to achieve store success.
Responsibilities
While working in Retail:
- Ensure the LensCrafters team provides unsurpassed Customer Service
- Assist customers with selections, provide recommendations, and assist sales associates
- Serve as a responsible alternate store key holder
Under current & valid state Opticianry license, perform the following:
- Provide expertise and product knowledge on lens choices based on the patient’s vision needs and prescription
- Adjust and/or repair eyewear as needed
- Present and dispense eyewear, perform accurate digital measurements
While working in Lab, if applicable:
- Custom fit glasses and precisely pla...