Job Description
Job Profile
As a key member of the Licensing team, the Licensing Support Officer works closely with Licensing Managers to support the active management of client contractual relationships by executing key administrative processes within the department. This role is responsible for executing essential administrative processes and ensuring clients receive exceptional service, timely information and support that enables customers to operate effectively and grow their business.
Key accountabilities
1. First-Line Support
Act as the initial point of contact for licensing-related queries and requests, ensuring timely and accurate responses.
2. Manage Pre-Approval Process
Oversee the Information Supplier pre-approval workflow, maintaining compliance and efficiency.<...