Job Description
Job Title: Team Manager / Team Lead / SME / SPE Life & Annuity Operations Location: [Insert Location] Department: Operations Life & Annuity Reports To: [Insert Reporting Manager] Job Summary We are hiring across multiple levels (Team Manager, Team Lead, SME, and SPE) within Life & Annuity Operations. This role supports end-to-end processing across Death Claims, Payouts, Annuitization, Policy Servicing, and Surrender/Liquidation functions. Depending on the level, responsibilities range from transaction processing and subject matter expertise to team leadership and strategic oversight. Core Functional Areas Death Claims Processing (Life & Annuity) Annuity Benefit Payments & Continuation Annuitization & Liquidation Payout Processing & Terminal Funding Pension & Retirement Benefits (401(k), 403(b)) Policy Servicing & Benefit Maintenance Partial/Full Surrenders & Withdrawals Regulatory Compliance (Taxation, Reg 60, Disclosures) Role-Based Responsibilities 1. Team Manager Lead multiple tea...