Job Description
Position Summary
The LifeCafe Lead is responsible for the overall operations and performance of a LifeCafe location, typically operating at lower monthly revenue volume. This hands-on leadership role ensures high-quality execution of menu items, team development, financial accountability, and outstanding member experiences. The LifeCafe Lead models business ownership by actively managing daily operations, driving results, and cultivating a strong team and service culture.
Job Duties and Responsibilities
- Works in “The Zone” the majority of the time, modeling execution, pace, food quality, and hospitality standards while leading the team in real time
- Oversees front-of-house and back-of-house operations, including inventory, scheduling, payroll, and adherence to all LifeCafe systems and policies
- Manages key business drivers such as food and labor costs, tracks performance metrics, and takes action t...