Job Description
You will serve as a specialized expert, performing live and post-submission scan reviews
of digital impressions while actively educating and coaching new dental practices in
mastering intraoral scanning techniques to achieve the best possible restoration
outcomes. This role demands extensive dental expertise, strong attention to detail, and
strict adherence to established quality procedures.
This role is ideal for professionals with extensive dental design and anatomy knowledge,
experience with digital intraoral scanning equipment, and a commitment to maintaining
superior quality standards in customer-facing roles in a fast-paced environment. You will
be on the front lines, managing high-volume, complex clinical inquiries and scan quality
reviews, often handling up to two live chat sessions simultaneously to maximize practice
efficiency.
Key Responsibilities
- Execute live and post-submission...