Job Description
Job Overview
LiveOps (Live Operations) is responsible for the reliability, availability, performance and security of Co’s production cloud platforms and applications. As a LiveOps Engineer, you will sit at the intersection of SRE and Cloud Operations owning live service health, leading incident response, and driving automation, observability, and continuous improvement. You will partner closely with Platform, Development, Security, Support and Services teams to evolve Co’s SaaS operating model and reduce operational toil at scale.
Key responsibilities:
Operate and continuously improve Co’s Azure based SaaS platforms to meet SLAs and support growth.
• Maintain and troubleshoot infrastructure, including incident response and on-call participation.
• Improve reliability through monitoring, alerting, and proactive performance management.
• Work closely with engineers, operations teams, and stakeholders to deliver relia...