Job Description
Join our airline operations team as a Load Controller, the key liaison for customer needs. This challenging role involves maintaining high standards of service under time-sensitive conditions to meet varied airline requirements.
This full-time, permanent position requires you to work on-site, managing critical communications between airline customers and operational teams. You'll leverage your organizational skills to monitor meal requirements, respond quickly to requests, and ensure accurate order fulfillment. Your ability to coordinate efficiently will be essential to our billing process and customer satisfaction.
Key Responsibilities:
• Monitor and distribute meal information to departments
• Coordinate with central order control in Toronto
• Handle urgent customer call requests
• Supervise staff to address customer issues
• Maintain accurate order records in ERP system
Requirements:
• High school diploma or equivalent
• Previous experience in customer ...
This full-time, permanent position requires you to work on-site, managing critical communications between airline customers and operational teams. You'll leverage your organizational skills to monitor meal requirements, respond quickly to requests, and ensure accurate order fulfillment. Your ability to coordinate efficiently will be essential to our billing process and customer satisfaction.
Key Responsibilities:
• Monitor and distribute meal information to departments
• Coordinate with central order control in Toronto
• Handle urgent customer call requests
• Supervise staff to address customer issues
• Maintain accurate order records in ERP system
Requirements:
• High school diploma or equivalent
• Previous experience in customer ...