Job Description
About the Role Figure is looking for an experienced backend Mortgage/HELOC originating professional to join our Operations team. In this role you will own the mortgage and HELOC post‑close process from beginning to end and work cross‑functionally internally and externally representing Figure in any document requests. The Loan Administrator will manage all investor inquiries related to recorded deed of trust, note, assignments of mortgage, managing/shipping of trailing documents, as well as processing and recording of Assignments of Mortgage. Join this innovative team and make a big impact! What You’ll Do Partner with customer operations and processing to ensure a smooth post‑close mortgage process. Provide exceptional customer service to both internal and external customers. Be process focused and continuously look for opportunities for improvements and efficiencies. Work independently to prioritize work based on investor delivery expiration and closing dates. Handle tasks such as p...