Job Description
The LC Relations Manager provides strategic leadership in managing the Loan Consultant (LC) network. The role focuses on developing and implementing long-term strategies that enhance LC engagement, productivity, and retention, ensuring alignment with the company’s overall sales and growth objectives.
Key Responsibilities
Manages and supervises LC Relations Officers (including the Senior LCRO) to achieve targets and directives through the following activities:
Strategic Leadership
- Develop and execute the overall LC Relations Strategy, aligned with company goals and lending targets.
- Identify new LC acquisition channels, partnerships, and community-based programs to expand market reach.
- Set performance metrics, KPIs, and growth targets for the LC network.
- Design incentive frameworks, engagement programs, and recognition systems to improve retention and performance.
- Lead business planning, budgeting, and...