Job Description
About the Role:
We are seeking a proactive and detail-oriented Loan Officer Assistant (LOA) to support a growing mortgage team. This role is ideal for someone who thrives in a fast-paced, sales-driven environment and is confident handling client communication, loan applications, and pipeline management.
As an independent contractor, you will play a key role in guiding clients through the mortgage process while supporting the Loan Officer in closing deals efficiently.
Responsibilities
- Handle inbound and outbound client calls (leads + existing borrowers)
- Take loan inquiries over the phone accurately and efficiently
- Clearly explain documentation, and next steps to clients
- Maintain consistent follow-up via calls, SMS, and email
- Support the Loan Officer with pipeline management and task tracking
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