Job Description
Job scopes
Perform record creation and system updating in Bank's operating systems relating to Secured Loans. Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans. Prepare instructions, payment, advices & notification letters to customers/law firm Perform imaging, indexing and filing of collateral documents Perform reconciliation of General ledger accounts, transactions & documents Review & update system reports on daily, weekly and monthly basis. Handle filing of source reports & media and arranging for archival. Handle customer / lawyer's enquiries Ensure all requests are processed within specified Service standard, timely and accurately Manage ad-hoc project assigned by Team Manager Escalate any discrepancy / deviation to the Team Manager Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / m...
Perform record creation and system updating in Bank's operating systems relating to Secured Loans. Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans. Prepare instructions, payment, advices & notification letters to customers/law firm Perform imaging, indexing and filing of collateral documents Perform reconciliation of General ledger accounts, transactions & documents Review & update system reports on daily, weekly and monthly basis. Handle filing of source reports & media and arranging for archival. Handle customer / lawyer's enquiries Ensure all requests are processed within specified Service standard, timely and accurately Manage ad-hoc project assigned by Team Manager Escalate any discrepancy / deviation to the Team Manager Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / m...