Job Description
Job Overview
We are seeking a responsible and customer-focused Loan Officer to assist clients with personal loan applications, evaluate financial eligibility, and manage loan documentation. The role requires strong customer service skills, attention to detail, and adherence to regulatory compliance.
Key Responsibilities- Assist customers with loan enquiries and explain available loan products.
- Perform customer onboarding including KYC verification and eligibility assessment.
- Evaluate loan applications based on income documents and repayment capability.
- Process loan applications and prepare loan agreements.
- Conduct follow-up calls with potential customers (leads provided).
- Monitor loan repayment schedules and follow up on outstanding payments.
- Ensure all loan transactions comply with regulatory requirements and company SOPs.
- Maintain proper documentation and loan records.
- Hand...