Job Description
Lobby Ambassador
Responsibilities:
- Has a complete knowledge of the Hotel, it’s services, facilities and geographical layout
- Is knowledgeable on all VIP Arrival, In-House and Departure Guests
- Remains up to date with Hotel Functions and Events
- Engages with all guests, in-house and visitors
- Always maintains lobby presence, ensuring all guests are greeted and assisted when applicable and ensuring limited congestion in the lobby
- Being proactive in maintaining the cleanliness and organization of the lobby
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
- Handles any duties which may be assigned from time to time by the Supervisor or Manager
- Attends F.O. Briefings and Trainings required by Management and Learning & Development
- Reports for duty pu...