Lobby Duty Manager: Guest Experience & Operations

A leading hotel chain in Kuala Lumpur is seeking a Duty Manager to oversee daily operations and enhance guest satisfaction. Responsibilities include managing team performance, resolving guest complaints, and implementing service standards. Ideal candidates will possess excellent interpersonal skills, strong organizational capabilities, and experience in handling high-pressure situations. This full-time role offers a unique opportunity to contribute to an esteemed hospitality environment.
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