Job Description
(Location: HongKong) Technical Superintendent
Accountabilities:
• On-site technical support and implementation (maintenance, troubleshooting etc.)
• On-site trainings for Engineers
• Remote customer support
• Support in acquiring service contract and spare parts sales by identifying customer needs, promoting relevant solutions, and capture business opportunities during field interactions.
• Act as the primary point of contact for customers during field service projects. Cooperate to meet customer demands.
• Maintain detail records of field activity including technical report and maintenance logs and compliance documentation. Provide regular updates on service progress and issue.
• Compliance company policy (QHES etc.) and superior guidance.
Main Responsibilities:
• Advise and consult on-site commissioning tasks and troubleshooting activities