Job Description
Job Summary:
We are seeking a detail-oriented and analytical Lock Desk Analyst to join our US Mortgage Operations team. This role is responsible for managing the loan pricing and rate lock process, ensuring accuracy, compliance, and timely execution in alignment with investor and secondary market guidelines.
Key Responsibilities:
1. Process and monitor rate lock requests, re-locks, extensions, and changes.
2. Ensure loan pricing is accurate and consistent with client policy and investor guidelines.
3. Maintain accurate data in the Loan Origination System (LOS) and Pricing Tools.
4. Communicate effectively with loan officers, processors, and secondary market team.
5. Track lock expirations and proactively notify stakeholders.
6. Assist in identifying and resolving discrepancies or pricing issues.
7. Support audits by ensuring the pricing accuracy (discount points / Fe...