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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Duties:
- Overall oversee daily operations of the lodge/ villa, including accommodations, food & beverage, dining, recreational activities, and guest services.
- Supervise lodge staff, including training, scheduling, and performance management.
- Ensure the highest standards of guest satisfaction by providing personalized service and resolving any guest issues or concerns.
- Enforce health and safety standards and procedures.
- Stay updated on industry trends, regulations, and best practices.
- Ensure positive guest experience and great attention to detail throughout the guests' stay.
Requirements:
- Grade 12
- A formal hospitality qualification
- At least 5 years’ experience at a similar Safari Lodge Operation position will be highly advantageous, and a proven track record in leadership roles.
- Valid Driver's License
- A positive, energetic, and caring attitude. <...