Job Description
Responsibilities
- Shipment Coordination: Manage end-to-end freight operations by booking cargo space, scheduling transportation, and coordinating air, sea, and land shipments to ensure timely delivery.
- Documentation & Compliance: Prepare, review, and process shipping documentation, including Bills of Lading, commercial invoices, packing lists, and Certificates of Origin. Ensure compliance with local and international customs regulations and trade requirements.
- Customer Service: Act as the primary point of contact for customers, providing shipment status updates, responding to freight-related inquiries, and resolving delivery issues, delays, or discrepancies in a timely manner.
- Stakeholder Management: Coordinate closely with shipping lines, airlines, transport providers, warehouses, customs brokers, and overseas agents to ensure smooth and efficient logistics operations.
- Billing & Cost Management:...