Job Description
Type : Full Time
Salary : 88k - 100k
Position Summary
The General Manager oversees overall daily operations, financial performance, employee accountability, and customer service. This role is responsible for proactively identifying issues, driving operational improvements, and ensuring consistent execution across all departments and service areas.
Key Responsibilities
- Monitor P&L, KPIs, gross margin, billing, commissions, and account performance.
- Lead employee performance reviews, coaching, and accountability initiatives.
- Support new customer startups, bids, and quotes.
- Ensure all customers receive consistent service and attention.
- Oversee dispatch, warehouse operations, freight accounts, and remote teams.
- Monitor employee schedules, attendance, and overtime.
- Ensure audits, reports, and operational t...