Job Description
Job Scope
- Company located at Bukit Batok
- Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness
- Input export job reference
- Any special shipment requirements shall be resolved with the shipper prior accepting the booking
- Keep Sales Personnel informed about their bookings
- Upon receipt of booking from shipper, Customer Service will book shipment directly with shipping lines or our consol for both FCL and LCL cargo
- After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax
- Customer Service will proceed to arrange the trucking and collection of cargo if customer requires this service
- Any changes in vessel details or delay in arrival date will be made known to shipper via phone or email by Customer Service
- Ensure all cargoes are sent in good condition and if any damage shall revert to c...